During various forms of interaction with the Hotel Garden (use of the web site of which the Company publisher, sending inquiries / requests by e-mail, by mail, participation in prize-giving games and competitions, conclusion of a subscription contract, conclusion of advertising contracts, cooperation agreements) are collected personal data include but are not limited to the following:
These privacy policies relates to the data collected when accessing a website of Hotel Garden any other form of communication.
What information do we collect about you?
We collect information about you when you fill in a contact form, download brochure, download whitepapers/reports, sign up for our newsletters, sign up for our events, chat with us or email us directly. We also collect information when you voluntarily comment on our blog posts, provide feedback and participate in competitions. Website usage information is collected using cookies.
The information we collect about you may include; your name, job title, email address, company name, address, phone number, IP address, location, sex, and plus any information you supply voluntarily.
Personal data is collected either directly from you for the purpose of concluding or executing a contract, creating a user account on the Hotel Garden website, entering our premises, telephone conversations or other forms of interactions with us, participation in scholarships or a competition contest of the Hotel Garden.
Personal data might be also collected indirectly, by using information that is publicly available on other websites such as social networks, open forums and others. Personal data might be obtained by using cookies, links, and similar technologies.
Why we need your data
Purpose of collected information about you is to fulfill your request sent to us, fulfill our legal and contractual obligations, or for other stipulated purposes regarding specific types of information.
Data are processed when managing your account and using email to inform you about other services, and information we think may be of interest to you. We may use your contact information to advertise our service to you on third-party websites such as Google, LinkedIn, Facebook and Twitter. We may also contact you directly to follow up on the service and user experience we provide. We may use your information collected from the website to personalize your repeat visits to our website.
By providing your personal data to us, you agree to the sharing of your data with third parties (partners and sponsors) so that they may contact you. You may withdraw your consent to make third-party notifications at any time, by sending request to do so to our privacy manager.
We will take cautionary measure to ensure we do not collect any personal data from you we do not need in order to provide and oversee the above services to you.
How long will we store your data?
Hotel Garden will store your data only in the timeframe which is needed to reach the purpose for which the data has been collected and processed for. Certain categories of data will be stored in the timeframe proscribed by the law. In most cases, data will be stored for 5 years after the termination of cooperation with you or providing services to you. Information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.
We would like to send you updates and information about our services of and other companies which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other parties. If you no longer wish to be contacted for marketing purposes please contact our privacy manager.
What are your rights?
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Kosovan Data Protection Agency (National Agency for the Protection of Personal Data, Address: Rruga “Luan Haradinaj” Nr. 36 10 000 Prishtine, Republika e Kosoves, Tel: 038/ 200 629 59, http://www.amdp-rks.org/.
Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
How to contact us